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Help You

Our team is available 24/7. Expect a response within 4 minutes on chat, or within one business day by email.

Live Chat
Start a chat from the Help icon in any page. Powered by human agents, not bots.
Avg. 4 min response
Phone Support
603 999 1425
Available 24 hours, 7 days a week, 365 days a year.
24 / 7
Email
support@vaultstoneholding.com
For non-urgent queries and documentation requests.
Within 1 business day
Dedicated Banker
Business and Wealth clients get a named relationship manager reachable by direct line and email.
Business & Wealth

Send Us a Message

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Thank you for reaching out. A member of our team will respond within one business day. For urgent matters, please call 603 999 1425.

Existing Clients

Logged-in clients get priority routing and can raise tickets directly from the dashboard with full account context pre-filled.

Go to Dashboard
Report Fraud or Suspicious Activity

If you suspect unauthorized access to your account, call our 24/7 fraud hotline immediately:

603 999 1425
Browse Common Questions

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Our Offices

Global Presence

Four regional headquarters serving clients across 147 countries with local expertise and global reach.

Americas — HQ
Nashua, New Hampshire
230 Daniel Webster Hwy
Nashua, NH 03060
United States

603 999 1425
Europe, Middle East & Africa
London
1 Canada Square, Canary Wharf
London E14 5AB
United Kingdom

+44 20 7555 0200
Asia Pacific
Singapore
1 Raffles Quay, #45-00
Singapore 048583

+65 6555 0300
Middle East
Dubai
DIFC Gate Village 10
Dubai, UAE 00000

+971 4 555 0400

Our Service Commitment

We measure response times to the minute. These are median times from our last 90 days of support data.

4 min
Live Chat
2 min
Phone
6 hrs
Email